At WagTag, your privacy is of utmost importance to us. This Privacy Policy has been carefully designed to ensure we clearly communicate how we handle your personal information. We encourage you to read this Privacy Policy thoroughly to make informed decisions about sharing your personal information with us.

The defined terms in this Privacy Policy have the same meanings as in our Terms of Use, which should be read together with this Privacy Policy. By accessing the WagTag website, you consent to the terms of this Privacy Policy and agree to be bound by it and our Terms of Use.

Information You Provide

We collect personal information that is necessary for our business operations. The information we collect and hold depends on the products and services you request from us. This may include information you provide when you inquire about or purchase goods or services, such as your name and contact details.

Information from Communications

We collect information about you when you contact us via our website, www.wagtag.com.au, via email, or by phone. The only personal information we collect when you use our website is what you choose to share with us. For example, by completing an online form to request information or by sending us an email, we will record your email address.

Tracking Usage Patterns

We may use internal and external analytics tools to better understand usage patterns on our website, helping us improve its design and usability.

Cookies

Cookies are small data files transferred to your computer or device by websites to record information and enhance functionality. WagTag Services use third-party cookies, including:

• Google Analytics – for website interaction tracking.

You can choose not to provide personal information to WagTag; however, this may limit our ability to provide the information or services you have requested.

How WagTag Uses Your Information

We use the information we collect for the purpose disclosed at the time of collection or as set out in this Privacy Policy. We will not use your personal information for any other purpose without first obtaining your consent, unless authorised or required by law. Generally, we use and disclose your personal information to:

• Verify your identity.

• Establish and maintain your relationship as a WagTag customer.

• Provide the products and services you have requested.

• Administer and manage those products and services.

• Respond to your inquiries.

• Comply with laws and regulations in applicable jurisdictions.

• Conduct marketing or training related to WagTag products or services.

Accessing Your Personal Information

You can request access to the personal information WagTag holds about you, subject to exceptions allowed by law. To check or update your contact details, please contact us. We will handle requests for access to personal information promptly.

Protecting Your Personal Information

WagTag is committed to safeguarding your personal information. We take reasonable precautions to protect it from unauthorised access, modification, or disclosure. Your data is stored on secure servers.

However, transmitting personal information over the internet carries risks. Transmission of personal information is at your own risk, and you should only enter such information on the WagTag website within a secure environment. If we become aware of a security breach where your personal information has been accessed by unauthorised persons, we will notify you at the first reasonable opportunity.

Policy Updates

WagTag reserves the right to review and revise this Privacy Policy at any time. Any amended Privacy Policy becomes effective upon posting to this website. By continuing to use the WagTag website, you accept the updated Privacy Policy. We recommend visiting our website regularly to stay informed about any changes.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our information handling practices, please email us at support@wagtag.com.au or use the contact form on our website.

Last update: January 20, 2025